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Contact  » Questionnaire form - tell us Your opinion

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Questionnaire form - tell us Your opinion

Dear Sir or Madam,

As the Partner Serwis we want to meet Your expectations in the scope of quality and professionality of services provided by our company.

We want that the level of our offered extensive, industrial services, allowed You to focus on conducting basic business activity, and all the more on development of Your business, that is very relevant issues. 

Because of that, we ask You to fill the enclosed form, which assesses the level of Your satisfaction of our cooperation so far. We ensure You, that thanks to that, we will gain knowledge, which allow us to make etery effort to make You completely satisfied with our services. 

Therefore, we will appreciate of Your sharing with us all the comments connected with cooperation between our companies. We assure You, that these inforamtion will be strictly confidential.

 Yours faithfully

The Board of Directors and employees
Partner Serwis Limited Liability Company

CUSTOMER SATISFACTION QUESTIONNAIRE


Please mark the suitable grade on the scale of 1-10, in each of the categories:
CATEGORY GRADE
1 2 3 4 5 6 7 8 9 10
Quality of performed service
Price
Promptness
Realization of personal demands
Trade documentation
Technical consulting
Technical consulting
Staff competences
Esthetics of workmanship
Communication during the time of contract’s performance
General assessment
Assessment comparing to competition
Please answer the following questions:

1) What should we improve, to fulfill Your demands completely?

2) From wich type of services and products You know our company the most?

3) By which product/service should our offer be extended, to fulfill Your demands completely?

4) What kind of services does the Partner Serwis provide?*
Repairs of electrical machines Yes    No
Selling of new motors Yes    No
Repairs of electromagnets and gripping devices Yes    No
Inspections and repairs of transformers Yes    No
Inspections of low and medium voltage distribution boards, supply systems modernizations, selling the new ones, electroinstallation works Yes    No
Inspections and modernizations of crane devices Yes    No
Modernization and construction of new automatics systems Yes    No
Supply and repair of inverters, drive systems modernizations Yes    No
Repairs and modernizations of CNC machine tools Yes    No
Ventilators repairs Yes    No
Mechanical gears repairs Yes    No
Supply of devices connected with industrial refrigeration Yes    No
Assessment and adjusting of devices to safety requirements Yes    No
Extensive keeping of processing lines and particular groups of devices Yes    No
*please choose the correct answer
Dane wypełniającego:

Name and surname*:

Company’s name:

Position:

Telephone*:

E-mail*:

*required field
  
We’d like to tank You for all the time You’ve spent here.


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